Caterina Diodati

22 minutes ago, ISAJF414 said:

Do you know if the refund will also concerns all the fees we've paid (fan pre-sale, ...)?

No, it doesn't...

1 hour ago, Sweetieval said:

 

Hello

Which kind of code have you entered please ? I have tried all the codes I could find on the first ticket with the QR code and even opening a new information window joined to the ticket but nothing is working, I sent an e-mail to Ticketone, hope they will answer...

Hi, here an example found on Ticketone website:

35 minutes ago, Lunari said:

Thank you for the info, Deb. Has anyone actually managed to get a refund from TicketOne? When I enter the ticket data, it just says "this ticket is non-refundable".

Hello, a few minutes ago I managed to make the refund request on the Ticketone website, even to me up to half an hour ago it said that they were not refundable. Try again now!