Subject
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Notice of product violation -- order cancellation
Conversation
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Support (Ryan) - 06/25/2008 10:25 AM
Hello Sarah,
Thank you for placing an order [ORDER 131-55872152-8716148] with us at Zazzle.com. Unfortunately, your order has been cancelled because it contains content that is in violation of United States copyright and/or trademark laws. Specifically, your order contains a product with an image in violation of Mika’s rights of celebrity/publicity. No funds will be charged to your credit card.
Generally speaking, we cannot fulfill any orders containing a copyright or trademark protected title, name, or image. Examples of infringing material include:
--pictures or names of celebrities;
--names of characters from books, films, or television shows;
--titles of books, feature films, television shows, or magazines;
--images from films, television shows, video games or the Internet.
More information on these policies is available at: http://www.zazzle.com/help/helpcreating.asp#copyright and http://zazzle.custhelp.com/cgi-bin/zazzle.cfg/php/enduser/std_adp.php?p_faqid=143
Although your order will be cancelled, you are welcome to place a new order with us so long as the protected content is not present in any of the products you request.
If you are in fact the owner of the protected content, or if you otherwise retain a license or right to produce the protected content, please respond to this email with notice of this fact, and we will be happy to produce your order as quickly as possible.
Best Regards,
Ryan
Content Management Team
Zazzle.com, Inc.