Becks, What you did was quite right. People nowadays have lost that personal touch. Everything is so automated today, it's press 4 if you want to go clubbing, press 36 if you want to have a quiet drink and press 73 if you would like to kill the person who lent their voice to this automated service. What you have done is no sin but a great justice to mankind. Every one should take heed and start talking again.