Mireille Posted September 26, 2015 Share Posted September 26, 2015 Hello ! I don't know who I could contact so I start this new topic because I have booked two tickets for Mika's gig in Toulouse (le Bikini on October 4th) on your website during the presale on April 1st and I still haven't recieved anything although the gig is scheduled in about one week. I have printed the Internet page mentionning that my booking was complete and my credit card would be charged by the payment, I have a reference but I have no tickets and start to be seriously worried ! Do you think I will be able to get my tix in the forthcoming week or should I try to buy new places elsewhere ? If I don't receive my tickets, will I be refunded ? Thanks for answering ! Mireille Link to comment Share on other sites More sharing options...
dcdeb Posted September 26, 2015 Share Posted September 26, 2015 Mireille, there is no need to buy new tickets. Someone else here can probably tell you for sure but you will probably have to collect your tickets at the venue. Mika Fan Club is NOT the ticket seller. You could try contacting the seller directly. That info is on your confirmation email. Link to comment Share on other sites More sharing options...
Futtelle Posted September 26, 2015 Share Posted September 26, 2015 Hello Mireille, French ? Je ne les ai pas reçus pour Marseille (7 octobre !) Non plus... mais j'ai reçu un email de See Tickets me disant que je pourrais les retirer sur place juste avant le concert. Tu recevras probablement le même. C'est pas glop mais bon, on a pas le choix... 1 Link to comment Share on other sites More sharing options...
mysti1990 Posted September 26, 2015 Share Posted September 26, 2015 I'd suggest looking at your confirmation again to see it it mentions whether you should expect to receive your tickets in the post, print them off or collect them there. If it's the former then you'll need to contact the ticket seller & they will likely either reassure you that they're on their way or arrange for you to collect them there. Like Deb said though there's no need for you to buy new tickets. Link to comment Share on other sites More sharing options...
Mireille Posted September 26, 2015 Author Share Posted September 26, 2015 What is strange is that it is written that my order will be sent to my postal adress and I don't have any reference about the seller. Link to comment Share on other sites More sharing options...
maggie112 Posted September 26, 2015 Share Posted September 26, 2015 Seetickets posts tickets about 7/15 days before the event... but some people told me that they don't post tickets outside the UK, so people have to collect them at the venue anyway. Did you log in your reserved area with your reference code? If you have doubts about what to do, I would advice you to write them so they will tell you Link to comment Share on other sites More sharing options...
Mireille Posted September 26, 2015 Author Share Posted September 26, 2015 First, thanks to all of you for your advice and support. I registered on SeeTickets website. This is strange : my order appears twice but one is stiked through. as if they had erased my order by mistake than completed it later. I don't know. They said the tickets booked before April 7th have all been sent that day. I booked on April 1st and still have nothing. I emailed them. I hope it's fixed within this week. Link to comment Share on other sites More sharing options...
Mireille Posted September 26, 2015 Author Share Posted September 26, 2015 This is the main part of the quite conforting answer I just recieved : "Tickets will be despatched as soon as possible, but may not be received until the week of the event. If you have not received your tickets in the post, please contact us no later than two working days before the show date." Now let's see what goes on and thank you again for the help ! 1 Link to comment Share on other sites More sharing options...
crazyaboutmika Posted September 27, 2015 Share Posted September 27, 2015 (edited) This is the main part of the quite conforting answer I just recieved : "Tickets will be despatched as soon as possible, but may not be received until the week of the event. If you have not received your tickets in the post, please contact us no later than two working days before the show date." Now let's see what goes on and thank you again for the help ! I tried to help Nicolla who had a similar problem with See Tickets and she got the same answer for Mika in Rennes...and she got it at Rennes at 7 PM just before the gig, so it ended well Edited September 27, 2015 by crazyaboutmika Link to comment Share on other sites More sharing options...
Mireille Posted October 3, 2015 Author Share Posted October 3, 2015 Just a quick mail to tell you I finally got my tickets and will be in Toulouse tomorrow ! So happy and impatient Thanks again for the kind answers ! 1 Link to comment Share on other sites More sharing options...
cathouzouf Posted October 3, 2015 Share Posted October 3, 2015 Just a quick mail to tell you I finally got my tickets and will be in Toulouse tomorrow ! So happy and impatient Thanks again for the kind answers ! Have a blast! Link to comment Share on other sites More sharing options...
mysti1990 Posted October 3, 2015 Share Posted October 3, 2015 Glad to hear that you received them Link to comment Share on other sites More sharing options...
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